DC Collision Center

DC Collision Center has been providing collision repair services for over 20 years. In 2001 we expanded to a new 15,000 square foot facility, to further provide collision repair services on heavy trucks, fleet accounts and Recreational Vehicles (RV’s).

We are a Direct Repair Provider for several insurance companies and we utilize computerized estimating, electronic claims processing and computerized parts management to insure that the claims process is completed in a streamlined fashion.

Our facility has latestequipment including a frame machine and downdraft paint booth, to insure your vehicle is returned to pre-accident condition, according to the manufacturers specifications.

We have also received the honor of being selected as a participant in the CertifiedFirst Network of quality rated collision repair centers.

Customer & Insurance Friendly Services

"Underwriters Laboratories Inc. (UL) has independently verified that our facility, equipment, personnel and overall capabilities meet the stringent standards set forth by the CertifiedFirst Network."

"As an approved participant in the CertifiedFirst Network, DC Collision Center offers a lifetime workmanship warranty and a Lifetime Paint Performance Guarantee using products that have earned the coveted Good Housekeeping Seal."

"High Customer Satisfaction Index (CSI) levels must be met and maintained, according to surveys conducted annually by Customer Research, Inc. - a company that has specialized in market research for the automotive industry since 1967. Customer Research, Inc. will utilize the methodologies developed on behalf of the CertifiedFirst TM Network by one of the nation’s foremost customer satisfaction authorities."

Our Staff

Our technicians carry the following credentials to insure that your vehicle is repaired according to the manufacturer's and industry accepted standards

I-CAR, PPG Certified, ASE

Customer Services

  • On-Site estimating at customer sites
  • Pick-Up & delivery of heavy trucks
  • Rental car service for passenger vehicles
  • 24/7 Towing - Rollback service
  • Customer waiting room
  • 90 days same as cash financing
  • MasterCard / Visa / AMEX / Discover / Debit card / Cash & Check payment options

 

Insurer Services

  • CCC/Pathways estimating system
  • CEI Fleet Approved Shop
  • GE Fleet Services Shop
  • SceneAccess claims handling
  • ProcessClaims claims handling
  • LYNXSelect approved shop
  • CollisionLink parts ordering system