Collision FAQ > Collision Questions > My vehicle was hit by another vehicle and it was not my fault, what are my options ?
There are two ways to handle the situation. Your individual circumstances should determine which option is best for you:
You can allow DC Collision Center to work directly with your insurance company to file and process the claim for you promptly and efficiently, leaving the deductible your only responsibility. Often times your deductible is reimbursed by your insurer upon successful recovery from the other company whose insured was proven to be at fault. Customers often choose this option as a way to minimize claims processing and repair time.
Or, you can allow DC Collision Center to help guide you through the third party claims process to settle the claim through the other parties insurance company. If successful, the need for all or part of your deductible and rental expense would be eliminated.
Whatever your decision we will help you each step of the way.
Last updated on November 25, 2010 by DC Auto